Terms and Conditions

Terms and Conditions

Who we are

We are www.guavaorganics.com

Data Usage and Privacy:

• Your privacy is important to us. We collect and process your personal data in compliance with applicable data protection laws.
• Data Collection: We may collect personal information for purposes such as providing services, analytics, and improving user experience.
• Data Usage: Your data may be used for communication, improving our services, and offering personalized content.
• Data Sharing: We do not sell or rent your personal information to third parties. Information may be shared with trusted partners for service provisions or legal obligations.
• Cookies: Our website uses cookies to enhance user experience. By using our website, you agree to the use of cookies as outlined in our Cookie Policy.

Data Retention:

• We retain your personal information only for as long as necessary to provide services and as described in our Privacy Policy.
• Retention Period: Personal data is retained for the duration necessary to fulfill the purposes outlined in our Privacy Policy unless a longer retention period is required or permitted by law.

Third-Party Links:

Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to Terms:

• We reserve the right to modify these Terms and Conditions at any time without prior notice. It’s recommended to review these terms periodically for any changes.

By accessing and using our website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our website.

Refund and Returns Policy

At Guava Organics, we strive to ensure your complete satisfaction with our products. Your trust and confidence in us are paramount. Kindly review our detailed refund and returns policy to acquaint yourself with our procedures.

Returns

No Returns After Delivery: To maintain hygiene and quality standards, we regret that we cannot accept returns once the product has been delivered. We appreciate your understanding in this matter.

Cancellations:
Cancellation Before Shipment: You have the option to cancel your order before it is shipped. Once the order is shipped, cancellations cannot be facilitated to ensure prompt delivery.

Shipping Policy

Shipping Policy

At Guava Organics, we strive to ensure timely delivery of your orders. Please note that the delivery time may vary depending on your location and pin code.

Delivery Timeframe:

1. Domestic Shipping:

• The delivery time for domestic orders within India will be calculated based on the pin code provided during checkout.
• Estimated delivery dates will be displayed at the time of purchase and can vary from location to location.

1. International Shipping:

• For international orders, shipping times will be calculated based on the destination country and shipping method chosen.

Order Processing:

1. Order Confirmation: Once an order is confirmed, you will receive a confirmation email with details of your purchase.
2. Order Dispatch: Our team will process and dispatch your order from our warehouse within 1-2 business days, unless otherwise specified for certain products.

Tracking Orders:

1. Tracking Information: Once your order is dispatched, you will receive an email with tracking information to monitor your shipment.

Delivery Partners:

We work with reliable shipping partners to ensure the safe and efficient delivery of your orders.

Additional Notes:

• Please ensure the accuracy of your shipping address and contact details to avoid any delays or issues in delivery.
• In case of any unforeseen circumstances or delays, our customer service team will reach out to you promptly to provide updates.

Contact Us:

If you have any queries or need further assistance regarding shipping, feel free to reach out to our customer support team at info@guavaorganics.com

Feel free to customize this shipping policy according to Guava Organics’ specific shipping processes and policies!

Refunds

Refunds for Unsuccessful Transactions: In cases of a failed transaction, rest assured a refund will promptly be initiated to the source of payment used during the purchase.

Refund Processing Time: Expect your refund for unsuccessful transactions to be processed within 5-7 working days. Please note that the timeline may vary based on your financial institution’s policies.

Should you require further clarification or need assistance regarding your order, our dedicated customer support team is readily available to assist you.